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Privacy Policy

A legal disclaimer

One More Chance Recovery ("we," "our," "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.onemorechancerecovery.com, and our associated services. This policy complies with global data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable regulations. Please read this policy carefully. By using our website, you agree to the terms outlined below.

1. Information We Collect

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We collect several types of information, including:

  • Personal Information: Name, email address, phone number, mailing address, and other identifiers you provide voluntarily.

  • Non-Personal Information: Browser type, operating system, IP address, and other usage details collected automatically.

  • Health Information: If voluntarily provided, information related to treatment inquiries, personal recovery experiences, and medical history may be collected in compliance with applicable laws.

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2. How We Collect Your Information

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We collect information in the following ways:

  • Directly from you when you fill out forms, register for services, subscribe to newsletters, or contact us.

  • Automatically through cookies, tracking technologies, and analytics tools when you interact with our website.

  • From third parties, such as service providers and partners, who help us improve our services.

 

3. How We Use Your Information

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We may use your information for the following purposes:

  • To provide and manage our services, including responding to inquiries.

  • To communicate with you regarding updates, promotional materials, and other relevant information.

  • To improve our website, services, and user experience.

  • To comply with legal obligations and protect against fraud or unauthorized access.

  • To ensure compliance with health regulations and applicable laws when dealing with health-related information.

  • To fulfill data subject rights as required under GDPR, CCPA, and other applicable laws.

 

4. Legal Bases for Processing Personal Data (GDPR Compliance)

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Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you have provided explicit consent for us to collect and process your data.

  • Contractual Obligation: When processing is necessary for fulfilling a contract with you.

  • Legal Compliance: When processing is required to comply with legal obligations.

  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided these interests do not override your rights.

 

5. Sharing and Disclosure of Information

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We do not sell or rent personal information. However, we may share your information with:

  • Service Providers: Third-party vendors assisting in website management, data analysis, and customer service.

  • Legal and Regulatory Authorities: When required by law, in response to legal processes, or to protect rights and safety.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.

  • Opt-Out Rights (CCPA Compliance): If you are a California resident, you have the right to opt out of data sales and request information about how your data is shared.

 

6. Data Security

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We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission or storage system can be guaranteed 100% secure.

 

7. Your Rights and Choices

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Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications.

  • Restrict or object to data processing.

  • Request data portability.

  • File a complaint with a regulatory authority if your privacy rights are violated.

  • GDPR Rights: Right to be forgotten, data access, rectification, and portability.

  • CCPA Rights: Right to opt-out of data sales, request data deletion, and request information on data collection.

  • PIPEDA Rights: Right to access and correct personal information.

To exercise these rights, contact us via email at ddtaylor@onemorechance.com.

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8. Cookies and Tracking Technologies

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Our website uses cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

  • GDPR Compliance: Users in the EU can manage cookie consent through an opt-in mechanism.

  • CalOPPA Compliance: Users can control tracking preferences through browser settings.

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9. Third-Party Links

 

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.

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10. Children's Privacy

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Our services are not intended for individuals under 13. We do not knowingly collect information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

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11. International Data Transfers

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If you are accessing our website from outside the United States, be aware that your information may be transferred, stored, and processed in the U.S. and other countries. By using our website, you consent to this transfer.

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12. Changes to This Policy

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We may update this Privacy Policy periodically. Any changes will be posted with a revised "Last Updated" date. Continued use of our website signifies your acceptance of these changes.

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13. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

One More Chance Recovery

Phone: 443-510-3585

6730 Holabird Ave.

Suite #202

Dundalk, MD 21222​

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